Privacy Policy

Introduction

This Privacy Policy explains how HoofdDev.com (“we”, “us”, or “our”) collects, uses, and protects your personal data in accordance with the EU General Data Protection Regulation (GDPR) when you visit our website or purchase our products, including the Salesforce Form to Web plugin.

If you are a US citizen you should be looking at our CCPA Privacy Policy.

This policy applies to all visitors and customers of HoofdDev.com, regardless of your location. By accessing our website or purchasing our products, you consent to the practices described in this policy.

Who We Are

HoofdDev.com is a website offering WordPress plugins, specifically the Salesforce Form to Web plugin. We are based in Belgium and act as the data controller for personal information collected through our website.

Personal Data We Collect

We collect the following personal data:

  1. Account Information:
    • Name
    • Email address
    • Phone number
    • Billing address
  2. Order Information:
    • Products purchased
    • Purchase date
    • Order history
  3. Website Usage Information:
    • IP address
    • Browser type and version
    • Pages visited
    • Time and date of visits
    • Referring website addresses

How We Collect Your Data

We collect your data through:

  1. Direct interactions: When you create an account, purchase products, or otherwise provide us with your personal information.
  2. Automated technologies: Through cookies and similar technologies when you browse our website. These technologies collect information about your equipment, browsing actions, and patterns.

Cookies

Our website uses cookies to enhance your experience and collect information about visitors and visits to our websites.

We use the following types of cookies:

  1. Essential cookies: Required for the operation of our website, enabling you to navigate and use features.
  2. Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
  3. Functionality cookies: Enable our website to recognize you when you return to provide enhanced, personalized features.
  4. Targeting cookies: Record your visit to our website, the pages you have visited, and the links you have followed. This information is used to make our website and advertising more relevant to your interests.

We use Google Analytics, Facebook Pixel, and Instagram Pixel for analytical and marketing purposes. These services may set their own cookies and collect usage data.

You can manage your cookie preferences through our cookie consent banner that appears when you first visit our website.

How We Use Your Data

We use your personal data for the following purposes:

  1. Contract Fulfillment:
    • Processing and delivering your orders
    • Managing payments
    • Providing customer support and technical assistance
  2. Legitimate Interests:
    • Improving our website and products
    • Marketing and promoting our products
    • Analyzing usage data to enhance user experience
  3. Legal Compliance:
    • Maintaining business records as required by law
    • Responding to legal requests and preventing fraud

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  1. Payment Processing: We share necessary data with Mollie (mollie.com) to process payments. We do not store payment information on our servers.
  2. Analytics and Marketing: Data may be shared with Google, Facebook, and Instagram for analytics and marketing purposes.
  3. Legal Requirements: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with a legal obligation.

Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  1. Regular WordPress and plugin updates to address security vulnerabilities
  2. Secure hosting facilities in Belgium
  3. Limited access to personal information by authorized personnel only

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as your account remains active or as needed to provide you with our services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you wish to have your data deleted, you can request this at any time (see “Your Rights” below).

International Data Transfers

As our website is accessible worldwide, your data may be transferred to and processed in countries outside the European Economic Area (EEA). By using our website and services, you consent to such transfers.

When transferring data outside the EEA, we ensure that appropriate safeguards are in place to protect your personal information.

Your Rights

Under the GDPR, you have the following rights:

  1. Right to Access: You can request copies of your personal data we hold.
  2. Right to Rectification: You can request correction of inaccurate information or completion of incomplete information.
  3. Right to Erasure: You can request the deletion of your personal data in certain circumstances.
  4. Right to Restrict Processing: You can request restriction of processing your personal data in certain circumstances.
  5. Right to Data Portability: You can request the transfer of your personal data to you or a third party.
  6. Right to Object: You can object to the processing of your personal data in certain circumstances.

These rights may be limited in some situations – for example, where we can demonstrate legitimate grounds for processing your data.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [INSERT YOUR CONTACT EMAIL]. We will respond to your request within 30 days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Belgian Data Protection Authority (www.dataprotectionauthority.be) or the supervisory authority in your country of residence.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised “last updated” date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Company: Hoofdvogel BV
  • Company VAT: BE1011071679
  • Email: Shoot@hoofdvogel.be
  • Address: Ter Heydelaan 440, 2100 Deurne (Belgium, Europe)

Last updated: 15/03/2025